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Privacy Policy

Last updated: January 25, 2026
 

Divii is a Canadian platform designed to help separating couples understand their options and create legally structured separation agreements in a more informed, efficient way.
We understand that the information you share with us is sensitive. This Privacy Policy explains, in clear and plain language, how we collect, use, store, and protect personal information.
 

1. Our privacy framework and legal compliance
Divii is a Canadian company. We design our systems, practices, and policies to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
We collect, use, and disclose personal information only for identified purposes and only to the extent reasonably necessary to provide the Divii service.
 

2. Information we collect
Account information
When you create an account, we collect:

  • Your name

  • Email address

  • Authentication and login credentials

 

Agreement and personal information
To provide our services, we collect information you choose to enter, including:

  • Parenting arrangements

  • Financial information (such as income, expenses, assets, and debts)

  • Other personal or relationship details used to generate and edit your separation agreement

 

Website and technical information
When you visit our website or use the platform, we collect limited technical information such as:

  • IP address

  • Browser and device type

  • Pages viewed and time spent

  • Basic usage logs

 

This information helps us maintain security, understand usage patterns, and improve the platform.
We do not collect more information than is reasonably necessary to operate Divii.
 

3. How we use your information
We use personal information to:

  • Draft, generate, and store your separation agreement

  • Enable collaborative editing between you and your spouse, if you choose to use that feature

  • Save your progress and documents

  • Communicate with you about your account and service-related matters

  • Maintain platform security, prevent misuse, and improve reliability

We do not sell personal information.

4. Canadian data residency and hosting infrastructure
Divii stores user data in Canadian data centres wherever available.
The platform is built using Google Firebase, which forms part of Google Cloud Platform. Google Cloud maintains industry-recognized security and compliance certifications, including SOC 2 Type II and ISO/IEC 27001, and applies these standards to the infrastructure supporting Divii.

5. Safeguards and security practices
We use reasonable administrative, technical, and organizational safeguards to protect personal information, including:

  • Secure authentication and access controls

  • Encrypted data transmission

  • Restricted internal access to user data

  • Ongoing monitoring for security and system integrity

No system can guarantee absolute security, but privacy and data protection are foundational design principles of Divii.
 

6. Third-party service providers
Divii uses a limited number of trusted third-party service providers to operate the platform and deliver its features. These providers act solely on Divii’s behalf and process information only as necessary to provide their services. They do not determine the content or legal effect of any agreement and are subject to confidentiality and security obligations. 

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Cloud infrastructure and hosting
Google Firebase / Google Cloud Platform
Used for secure hosting, databases, authentication, and core application infrastructure.
 

Document editing
CKEditor: Used within the Divii application to allow users to review and edit agreement text directly in their browser. CKEditor operates as an in-app editing component and does not independently receive, store, or retain agreement content outside of Divii’s controlled environment. Content is processed only as necessary to enable on-screen editing and presentation, and is not used by CKEditor for analytics, training, advertising, or any other independent purpose.


Document generation
DocRaptor: Used to generate PDF versions of agreements. DocRaptor is a document generation service used by many professional, legal, and regulated organizations and maintains industry-recognized security practices, including SOC 2 Type II compliance. Agreement content is transmitted securely to DocRaptor solely for the purpose of generating requested documents. Content is processed on a limited, transactional basis in accordance with DocRaptor’s confidentiality and security obligations and is not used by DocRaptor for analytics, training, advertising, or any other secondary purpose.


AI-assisted drafting
OpenAI (ChatGPT API): Used to assist with drafting, organizing, and presenting agreement language based on the information you provide. Information processed by OpenAI is used only to provide functionality within Divii. It is not used to train or improve public or shared AI models and is not shared with other customers. OpenAI may retain information for limited periods for security, abuse prevention, and legal compliance purposes, consistent with its role as a service provider.


Customer support and communications
Intercom and HubSpot: Used to respond to inquiries, provide customer support, and send service-related communications. These tools are not used to process agreement content unless necessary to assist with a support request.


Divii may also use additional service providers that support internal operations, analytics, and system performance. These providers do not receive access to agreement content or sensitive personal information unless required to provide their services. 

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7. Website use, cookies, and analytics
Visiting our website
You can visit Divii’s public website without creating an account or submitting personal information. Like most websites, we automatically collect limited technical information such as IP address, browser type, device information, pages viewed, and time spent on the site. This information is used to understand website activity, maintain security, and improve performance.
 

Cookies
We use cookies and similar technologies to support basic website functionality and understand how visitors use the site. You can control cookie settings through your browser. Disabling certain cookies may affect how parts of the website function.
 

Analytics
We may use third-party analytics tools to understand how the website is used and to improve the user experience. These tools may use cookies or similar technologies and process information in accordance with their own privacy and security obligations. We use analytics data only in an aggregated and evaluative manner.
 

8. Your responsibility for accuracy
Divii relies on the information you provide.
You are responsible for ensuring that all information you enter is accurate, complete, and up to date. Divii does not independently verify financial information, parenting arrangements, or other personal details. Errors or omissions may affect the agreement generated.
 

9. Sharing information
We share personal information only in limited circumstances:

  • With your spouse or collaborator, when you intentionally enable collaboration

  • With service providers as described in this policy

  • Where required by law, such as in response to a valid court order or legal obligation

We do not share personal information for advertising or marketing purposes.
 

10. Data retention
We retain personal information only for as long as reasonably necessary to provide the Divii service and to meet legal, regulatory, or operational requirements.
You may request deletion of your account, subject to applicable legal obligations.
 

11. Your rights
Under Canadian privacy law, you have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your account, subject to legal requirements

  • Ask questions about our privacy practices

 

12. Third-party links
Our website may contain links to third-party websites that we do not own or control. These links are provided for convenience only. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies.
 

13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the platform or by email.
 

14. Contact us
If you have questions about this Privacy Policy or how your personal information is handled, you can contact us at:
Divii
rebecca@divii.ca

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